What is Personal Information?
Personal information is information that can attributed to an identifiable individual. Information that has been aggregated or otherwise made anonymous does not constitute personal information.
Sources of Personal Information Collected by Pioneer.
Pioneer generally only collects personal information from you, from someone who may provide personal information on your behalf, such as your parent, or from your interaction with Pioneer or Pioneer Websites. For example, you provide personal information when you:
Pioneer may collect personal information from a third party whom you have authorized to provide us with information, such as our distributors, our marketing partners or a business information provider.
What Personal Information Does Pioneer Collect?
We only collect personal information that is relevant to our relationship with you. The type of personal information we generally collect and maintain includes your name, mailing address, email address, telephone number, purchase and warranty history, credit card number, communications and complaints you may have about our products or services, a record of promotions offered to you, your product preferences and your participation in any of our promotions or contests. We collect your personal information in connection with a variety of interactions we may have with you, including:
What Other Information Does Pioneer Collect?
More Information About Cookies: Cookies are small text files that are placed on your computer's hard drive through your Web browser to enable us to personalize your Web browsing experience, including allowing our system to record your logon and password. The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take advantage of several features on the Pioneer Websites, and we recommend that, in order to benefit from these features, you leave them turned on.
How is My Personal Information Used?
Pioneer only collects your personal information in connection with your interaction and relationship with Pioneer. These purposes include:
Unless you otherwise indicate in you’re My Account profile, we may use your contact information for the purposes of providing you with information that we believe will interest you and may otherwise solicit your opinion on our products or services.
Does Pioneer Share My Personal Information?
Pioneer may disclose personal information for legal reasons. For example, Pioneer may be required to disclose personal information pursuant to a court order or in response to a subpoena. In addition, Pioneer may need to disclose your personal information to protect its rights and property, including to investigate fraud or other misconduct.
In the unlikely event that Pioneer, or substantially all of its assets are acquired, customer information may be one of the transferred assets.
Aggregated (consolidated) demographic information which does not reveal information attributable to an identifiable individual may be shared with third party advertisers to describe our online customer base. This information is purely statistical in nature and cannot be tied to the individuals who provided the data.
How Is Personal Information Protected?
Physical, electronic and administrative safeguards have been implemented to protect your personal information from unauthorized access and use. These safeguards are commensurate with the sensitivity of the personal information involved. For example, the Pioneer Websites use encryption and verification technology to protect your sensitive personal information transmitted through the Pioneer Websites. Secure Socket Layer (SSL) software is used to protect your sensitive personal information transmitted over the Internet from our Pioneer Websites. Pioneer uses firewalls between its internal network and the Web to allow only clearly defined traffic to access specific services. Network servers are protected by both physical and system level security in a data center facility made accessible on a need-to-know basis using unique IDs. The Pioneer Websites are registered with a site identification authority that enables your browser to confirm our identity before you send any information. During the registration and checkout process, Pioneer uses a server ID (or a digital certificate) together with industry-standard 128-bit Secure Sockets Layer (SSL) encryption to protect sensitive customer information during both transmission and storage. You can confirm the presence of security measures when transmitting data through your security-enabled browser by looking for:
Where Is Your Personal Information Located?
Retention Practices and Information Options
Personal information is only maintained as long as prudent business practices dictate. You can manage your personal information options, including your subscription preferences and what personal information we maintain by accessing, modifying, deleting or otherwise managing your information and preferences using the My Account function on the Pioneer Websites. Please note that you will not have the option to delete all personal information we have about you, including personal information related to warranty claims and refunds.
Accessing, Updating and Learning More About Personal Information Collected?
If you have any questions or concerns about the personal information collected about you or about our privacy practices or otherwise wish to contact us to request access or updates to your personal information, please contact us at the following address: firstname.lastname@example.org
Changes To Privacy Policies
Links to External Sites
Any external (non-Pioneer) websites to which we provide links will be subject to their own privacy policies and practices, and you will need to review those policies. Pioneer is not responsible for the practices of such sites.
Effective July 17, 2008