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Home Audio/Video

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To locate support information on a specific product, please search by product category to view models.

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Custom Install

Custom Installation Resources for our Elite home entertainment products.

For Service & Support Please Contact Us At:

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You may contact the Pioneer Electronics of Canada Customer Call Center at:

Telephone
Long distance (877) 283-5901
Local (905) 479-4411
Fax (24 hours) (877) 746-4848 and (877) 521-6860

Our Customer Service hours of operation are:
Monday - Friday: 9:00 AM to 5:30 PM EST

Our Service Technicians hours of operation are:
Monday - Friday: 9:00 AM to 5:30 PM EST

Our Repair Counter hours of operation are:
Tuesday - Friday: 8:00 AM to 4:00 PM EST

We are committed to responding to all emails within a reasonable time period.
Email: poccs@pioneer-usa.com