Blu-ray Disc & DVD

Need Help Finding Your Model Number?

Your model number is located on the rear of the player under the bar code.

View previous models

Current Models

AS-WL200

USB Wireless Adapter for Compatible Pioneer Blu-ray Disc® Players

BDP-140

NEW 3D-Compatible Streaming Blu-ray Disc Player

BDP-430

NEW 3D-Compatible Streaming Blu-ray Disc Player

BDP-43FD

Elite 3D-Compatible Streaming Blu-ray Disc Player

BDP-53FD

NEW Elite 3D-Compatible Streaming Blu-ray Disc Player

DV-420V-K

Multi-Format 1080p Upscaling DVD Player

DV-49AV

Reference 1080p Elite DVD Player

Common Blu-ray Disc & DVD Questions

  1. How can I order a firmware update disc for my Blu-ray player?
  2. I'm connecting my DVD to my TV and can't get to the setup menu of the DVD player, what should I do?
  3. Does Pioneer make multi-region players??
  4. Copy of How can I order a firmware update disc for my Blu-ray player?
  5. I'm connecting my DVD to my TV and can't get to the setup menu of the DVD player, what should I do?
  6. Does Pioneer make multi-region players??
  7. I'm connecting my DVD to my TV and can't get to the setup menu of the DVD player, what should I do?
  8. Does Pioneer make multi-region players??
  9. Does Pioneer make multi-region players??
  10. Does Pioneer make multi-region players??
Support Quick Links

You may contact the Pioneer Electronics of Canada Customer Call Center at:

Telephone
Long distance (877) 283-5901
Local (905) 479-4411
Fax (24 hours) (877) 746-4848 and (877) 521-6860

Our Customer Service hours of operation are:
Monday - Friday: 9:00 AM to 5:00 PM EST

We are committed to responding to all emails within a reasonable time period.
Email: poccs@pioneer-usa.com